Meet the Scoliosis Care Team
The Baylor Scoliosis Center is staffed by a multi-specialty team including fellowship-trained spine surgeons, cardiac anesthesiologists, physiatrists and physician assistants on the medical staff at Baylor Scott & White who specialize in the care of patients with complicated spinal deformities.
At the Baylor Scoliosis Center, our focus is on delivering quality patient care. A provider is available 24 hours a day to provide access to care in the event of an emergency and our staff is committed to serving you.
We also help you manage your treatment costs by working with your insurance company. Often, scoliosis surgery is considered an appropriate medical treatment and is generally covered by insurance. We have significant experience in managing insurance issues and are ready to help.
Among the staff members at the Baylor Scoliosis Center are Patient Care Coordinators and the Nurse Navigator.
Sue Saunders, acnp-bc
Our clinical research coordinator and acute nurse practitioner, Sue Saunders, ACNP-BC, conducts research in accordance with federal, state and institutional guidelines. She supports spine surgery clinical research by extensive chart review, data collection, database management, statistics and analysis.
Charlotte Taylor has been a valued member of the Baylor Scoliosis Center for over 9 years. Her compassion and dedication to our patients is what makes her a great care coordinator. As a senior care coordinator her duties include getting patients through the surgery process as seamlessly as possible, speaking with new patients and authorizing surgeries.
Megan Covert grew up in North Texas and received her Bachelor’s Degree in Human Relations and Business. She is currently working towards her Master’s Degree in Business Administration. Megan has been with the Baylor Scoliosis Center for 4 years and recently took over as manager of the care coordination team.
Frieda Bone is originally from El Paso, Texas where she was an Administrative Assistant for 15 years. In 1996 Frieda moved to Dallas, returned to college and became certified as a Medical Transcriptionist. She entered the medical field and transcribed for different hospitals and doctors in the DFW area. For the past 10 years Frieda has worked in orthopedics as a surgery scheduler. She currently works at the Baylor Scoliosis Center as a Care Coordinator.
As a Patient Advocate, Toni ensures that the patients experience positive, quality, compassionate health care, through coordination of care of their treatment plans. Toni has been devoted to the medical field since 2003 and with Baylor since 2013. Being hopeful when needed is the highlight of her life and she loves being a part of this team that shares the same beliefs.
Natasha was born and raised in Lubbock, Texas (go, Red Raiders!) and moved to the DFW area several years ago. She has worked in healthcare for a few years and joined the Scoliosis team in November 2015. Although, she is not working in direct patient care, it is rewarding to know that she can help someone in any way. She is so glad to be a part of the team!
Karen Davenport has been a key member of the Baylor Scoliosis Center for over 5 years. Karen is the nurse navigator and is your single point of contact while in the hospital who can guide you through the continuum of care. She will help you understand your diagnosis, treatment options and resources available including educating you about community resources, technologies, hospital services and support services. Lastly, she serves as an essential link between you and your health care provider.
The Baylor Scoliosis Center is actively involved in ongoing and award-winning research focused on improving the understanding of scoliosis, its origin and treatment; and is the hub of an international outreach program. In addition to numerous awards and accolades, members of our team have to their credit many published works in peer-related medical journals. Working in conjunction with Baylor Research Institute, we’re continually developing new technology and innovative new scoliosis treatment options.